TERMS OF USE
These general conditions govern the use of this site. This site is owned and managed by Mélanie Lachance. By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.
This site is hosted by Wix.com
Intellectual property
All content published and made available on this site, including all mobile applications connected to it and any offer or sale of products, are the property of Mélanie Lachance and nothing herein grants you any rights in relation to My property intellectual. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of this site.
Exclusion of warranty for the use of the Site and the Services
The Services, Our intellectual property and all documents, information and content provided relating thereto which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranties regarding the security, reliability, timeliness, accuracy, or performance of our services, except for malicious non-disclosure of defaults. We do not warrant that our Free Services will be uninterrupted or error-free, or that they will meet your requirements. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty for the Products you have purchased from us, as referred to in the “Product Warranty” section above, shall not be affected.
Compensation
You agree to defend and hold us harmless against any and all actual or alleged claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees ) arising out of or relating to your use of the Site and Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set forth in these Terms, unless such circumstances are not caused by your fault .
Limitation of Liability
To the fullest extent permitted by applicable law, we disclaim all liability for any amount or type of loss or damage which may arise to you or any third party (including any direct or indirect loss and any loss of revenue, profits, customers, data, contracts, as well as any loss or damage resulting from, or related to, business interruption, loss of opportunity, loss of anticipated savings, waste of management or office time, even if foreseeable, in connection with (i) this Site and its content, ( (ii) the use, inability to use, or results of use of this Site, (iii) any website linked to this Site or the materials on such linked websites.
We will not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from any cause beyond our control.
Modification of the Terms or Services; interruption
(1) We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms materially, we will notify you that material changes have been made. Your continued use of the Site or our Service after any such change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or Service.
We may modify the Services, stop providing the Services or any features of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without liability.
Links to Third-Party Sites
The Services may include links that take you out of the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for their content, or any links they contain, or any changes or updates to them. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites this does not mean that we endorse their owners or their content.
Applicable right
These Terms shall be governed by and construed in accordance with the laws of Canada, excluding conflict of law rules.
Divisibility
If at any time any of the provisions set forth herein are held to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be severed from this document. All other provisions will not be affected by law and the rest of the document will still be considered valid.
Majority
You declare, by using this site, that you are of the age of the majority in your state, country or province.
Accounts
When you create an account on my site, you agree to the following:
( 1) To access and use certain sections and features of my Site, you may be required to register and create an account (“Member Account”). You must provide accurate and complete information when creating your Member Account.
(2) If someone other than yourself accesses your Member Account and/or any of your settings, they will be able to perform all actions available to you, including making changes to your Member Account. Therefore, we strongly encourage you to keep your Member Account login credentials secure. All such activities may be deemed to have taken place in your name and on your behalf, and you shall be solely responsible for all activities that take place on your Member Account, whether or not specifically authorized by you, and for all damages , expenses or losses that may result from these activities. You are responsible for activities performed on your Member Account in the manner described if you permitted the use of your Member Account through negligence, by failing to take reasonable care to safeguard your login credentials.
(3) You can create and access your Member Account through a dedicated web page or by using a third-party platform such as Facebook (the "Social Network Account"). If you register through a third-party platform account, you authorize us to access certain information about you, which is stored in your Social Network Account.
(4) We may terminate or temporarily or permanently suspend your access to your Member Account without liability, in order to protect ourselves, our Site and our Services or other users, including if you violate any provision of these Terms or any applicable law or regulation in connection with your use of the Site or your Member Account. We may do so without notice to you if the circumstances require immediate action; in this case, we will notify you as soon as reasonably possible. In addition, we reserve the right to terminate your Member Account without cause, by sending you two months' notice by e-mail, if we terminate our Member Account program or for any other reason. You may stop using your Member Account and request its deletion at any time by contacting us.
(5) that all personal information you provide through your account is current, accurate and truthful and that you will update your personal information if it changes.
(6) We reserve the right to suspend or terminate your account if you use our site illegally or violate the Terms of Acceptable Use.
Products
Description of Products
You should carefully read the description of the Services and/or Products before placing an order. The description of the Services and/or Products presents the essential characteristics of the Services and/or Products, in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the Products and/or Services are provided for information purposes only and do not bind us. You agree to purchase such goods and services at your own risk.
We invite you to refer to the information and instructions for use on the packaging, labels and accompanying documents. We cannot be held liable for any damage resulting from non-compliance with these instructions for the use of the Products and/or Services provided on our website.
Purchase of Products
(1) Any purchase of Products is subject to the Terms applicable at the time of such purchase.
(2) When purchasing a Product: (i) it is your responsibility to read the complete list of items before committing to purchase them; and (ii) placing an order on the site (by completing the payment procedure by pressing the "Buy" button or a similar button) may lead to a legally binding contract for the purchase of the relevant Product, unless otherwise specified otherwise in these Terms.
(3) You can choose from our selection of Products and place the products you intend to purchase in a basket by clicking on the corresponding button. The prices we charge are indicated on the Site. We reserve the right to change our prices or correct any pricing errors that may inadvertently occur at any time. These changes do not affect the price of Products that you have previously purchased.
(4) We will then send you a confirmation of receipt of your order by e-mail. Please note that this is an automated message that only documents that we have received your order. It does not indicate that we accept your order.
Delivery of Products
When you make a purchase from our site, you agree and acknowledge that you provide a valid email and shipping address for the order. I reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have processed your payment, I will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although I aim to provide you with an accurate estimate of shipping times and hits, these may vary due to unforeseen circumstances.
The time I need to process an order varies.
Prices and delivery times vary depending on the type of Products ordered, the delivery address and the delivery method chosen:
The applicable prices and delivery times will be communicated to you before confirming your order.
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.
I am not responsible for carrier delivery times.
Coupons, Gift Cards and Other Offers
We may from time to time offer coupons, gift cards or discounts and other offers (“Offers”) relating to our Products. These Offers are only valid for the duration that may be indicated therein. Offerings may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.
Payments
I accept the following payment methods on this site;
Bank card, PayPal, Credit
When you provide me with your payment information, you are confirming to me that you have authorized the use of and access to the payment instrument you have chosen to use. By providing your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.
If I believe your payment has violated any law or any of my Terms of Service, I reserve the right to cancel your transaction.
Services
The services will be invoiced in full when the service is ordered.
Refund and return policy
Given the uniqueness of each physical product, returns or exchanges are not accepted.
A cancellation can be requested within 12 hours after the purchase, ie upon confirmation thereof. Once the order has been dispatched, it cannot be cancelled.
Please contact me if there is a problem with your order. If the products received are in poor condition, you can request a refund by presenting a photo that demonstrates the nature of the problem. The refund will be made when I receive the products. All return charges will be at your expense.
Contact
Please contact me if you have any questions or concerns. You can do it via my email address or by using the Chat in the contact tab.
Effective Date: March 10, 2022